Experienced healthcare executives specialized in navigating the accreditation process successfully. Skilled at successfully addressing clinical, cultural, and regulatory challenges. When urgent results are needed call MCAC. A Memorable Care affiliate.
ABOUT
Ms. Fergus and Dr. Renner see the same issues repeatedly thus honing their no nonsense approach to meeting accreditation standards. Their collective experiences show:
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These are common problems in healthcare facilities across the country -- large and small, systems and independents, critical access to academic medical centers, union and non-union facilities -- and they have experience in all of these settings, and
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They have the experience with successful preparation and abatement in dealing with accreditation bodies regardless if it is TJC, CMS, State Departments of Health, DNV, or AOA/HFAP.
With their diverse backgrounds in nursing practice and executive leadership, Ms. Fergus and Dr. Renner have come to value sustainable and maintainable change long after their engagement is completed. Using systems design, and executing with a "less is more" approach, they have achieved distinction from surveyors and executives for their ability to craft clear, succinct, actionable responses.
THE TEAM LEADERS
![Gigi_Fergus_A71I4548_pp_gray[1].jpg](https://static.wixstatic.com/media/04d1f2_ccc1bfc97e86422ebdee4c8712fac3d1~mv2.jpg/v1/crop/x_0,y_608,w_3648,h_3648/fill/w_180,h_180,al_c,q_80,usm_0.66_1.00_0.01,enc_auto/Gigi_Fergus_A71I4548_pp_gray%5B1%5D.jpg)
Gigi Fergus
MBA, BSN, RN
Partner
Gigi Fergus is a successful Health Care Executive and Consultant with over 25 years of experience in for-profit and non-profit hospitals and medical centers throughout the U.S. Using a systems design approach, Ms. Fergus has brought about transformation in HCAHPS scores consistently resulting in improvements in facilities she has assisted. She is adept at identifying, developing, and mentoring new leaders through the transformational process to create organizational alignment. Her experience with the accreditation process includes DNV, TJC, CMS, and AOA/HFAP surveys, and she has been acknowledged by surveyors for the action plans she has created ranging from state response to ITL Abatement and response to PDA. Ms. Fergus combines a comprehensive executive management and nursing practice background with numerous achievements in transforming patient safety with a focus on patient experience. She has successfully created organizational cultures that promote patient safety, high reliability, and adherence to regulatory standards in a sustainable and maintainable way.
She formed Memorable Care, a boutique management consultancy firm specializing in transformational leadership in healthcare facilities with core expertise in cultural, clinical, and financial breakthroughs in distressed and struggling facilities.
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Debby Renner
PhD, MS, BSN, RN
Partner
Dr. Renner has been a practicing nurse for more than 30 years and for the last decade has used her bedside experience and academic expertise in consulting services. Dr. Renner’s passion is patient safety and is an attendee of the Institute for Healthcare Improvement’s Patient Safety Officer Development Program. As a passionate patient safety advocate Dr. Renner is an advocate of meeting or exceeding accreditation standards. Ms. Fergus and Dr. Renner have successfully led organizations out of CMS imposed Immediate Jeopardy (IJ) and back into full accreditation, as well as led organizations out of Joint Commission imposed Preliminary Denial of Accreditation (PDA) and back into full accreditation status. Dr. Renner has extensive experience in multiple states responding surveys resulting in CMS Form 2567, Statement of Deficiencies and Plan of Correction. Dr. Renner’s accomplishments also include identifying, coaching and mentoring clinical and non-clinical leaders as well as designing and implementing clinical and non-clinical leadership programs, redesigning and implementing new RN orientation with a resulting decrease in RN turnover, significantly improving HCAHPS scores, and improving patient discharge times. Dr. Renner is a funded Fellow of the National Institute of Nursing Research for her original research, Regular Route and Irregular Route Cross Country Truck Drivers’ Health.
THE TEAM EXPERTISE
MCAC prides itself on access to a team of experts with vast experience. This expertise includes:
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Short Term Acute Care
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Long Term Acute Care
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Rural Acute Cute Care Hospitals
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Healthcare Systems
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Physician Practices
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Union Facilities
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For Profit
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Not For Profit Facilities
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County-owned Facilities
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Adult Behavioral Health
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Geriatric Behavioral Health
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Skilled Nursing Facilities/Subacute Care
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Long Term Chronic Care
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Assisted Living
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Rural Acute Cute Care Hospitals
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Healthcare Systems
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Physician Practices
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Union Facilities
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For Profit
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Not For Profit Facilities
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County-owned Facilities
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Adult Behavioral Health
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Ambulatory Care Clinics
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Multi-site facilities under one license
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Academic Medical Centers
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Critical Access Hospitals
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Geriatric Behavioral Health
CONTACT US
Ready To Have A Conversation? Contact us!
913-558-3801
9am - 6pm Central